Lessons or Activities
A $100.00 deposit is required at the time of booking. Once the deposit is paid, your lesson is confirmed. The owing amount is payable prior to lesson
Clients will only obtain a refund or credit when:
- the client notifies the ASI Accredited school 24 hours prior to the time of the activity.
- the Instructor cancels the activity due to unsuitable or dangerous conditions.
- no refund will be offered if it rains.
If water and weathers conditions become unsafe during the activity, the instructor may modify the activity and undertake activities on the shore rather than in the water, or the activity may be rescheduled for another time.
If the client has paid for a block of lessons at a discounted price, the refund will be based on the lessons already delivered at the undiscounted lesson price less the total amount paid.
No refund is offered if the client refuses to comply with the ASI Accredited School policy and the Instructor determines the client cannot participate in the activity.
If the client advises the Instructor of a medical condition such that the Instructor decides, that it would be unsafe for the client to participate in the activity, a full refund will be offered.
If the Instructor becomes aware of a clients medical condition after the lesson has commenced, such that the Instructor determines it is unsafe for the client to continue in the activity, no refund will be offered.
Lessons cancelled on the day of the lesson, or if the client does not turn up for the lesson (no shows), will not be refunded.